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Shipping

Order Processing & Delivery

All orders are dispatched within 24 hours (excluding Sundays & public holidays).

Delivery time: 5-7 days after dispatch (subject to location and courier service).

Orders are shipped via leading courier partners ( Delhivery, Bluedart, Xpressbees, etc.).

Returns Policy

We’re happy to help with returns or exchanges! 💖

Unused items can be returned or exchanged within 7 days of delivery, provided they are in perfect condition with original tags, dust bags, and boxes.

Please note that products purchased with FREE gifts cannot be returned or exchanged.

If your order arrives damaged or defective, contact us within 24 hours of delivery at support@orelaclub.com or WhatsApp +919065220224, and don’t forget to share an unboxing video.

The pick-up and delivery of the products will be taken care of by Orela.

For returns of Cash on Delivery (COD) orders, a Razorpay link will be sent to the registered mobile number for the refund.

Imported Package and Marketed by

Crystal Plaza, office No. 4 Opp. Jama Masjid, Tahseenganj, Lko 226003.

Customer care:

Reach out to us at support@orelaclub.com or simply message us on WhatsApp +919065220224.